Notation based on the Specified Commercial Transactions Law

Dealer
Pola Orbis Holdings Co., Ltd.

Business manager
Yumi Morita

location
104-0061 1-7-7 Ginza, Chuo-ku, Tokyo Pola Ginza Building 

telephone number
08047299649

email address
serendouce_crafts@po-holdings.co.jp

Business days / time
Business hours: 10: 00-18: 00 Regular holiday: Saturdays, Sundays, and holidays (Obon, New Year holidays, etc. may be closed other than weekends and holidays)

Selling price
The selling price will be the displayed amount (display price/consumption tax).

Required fees other than the product price
Delivery fee will be charged separately for each order. Please check the details from the "Usage Guide" for shipping costs.

Payment method and payment time
The payment method isPlease check the details from the "Usage Guide".The payment time is when the order is confirmed

Product delivery time
After the order is confirmed, we will ship within 3 business days. However, the product to be released for a limited time will be shipped after the session.

About returned goods, defective products, cancellations
In principle, it does not correspond to returns, unless there is a defect in the stake. In addition, we do not accept cancellations or changes after ordering. In the unlikely event of defective products, etc., we will replace or refund depending on the stock status.Please contact us within 7 days from the delivery date. Please check the details from the "Usage Guide".