Notation based on the Specified Commercial Transactions Law

POLA ORBIS Holdings Co., Ltd.

business manager
Yumi Morita

1-7-7 Ginza, Chuo-ku, Tokyo 104-0061 Pola Ginza Building

telephone number

email address

Business days/hours
Business hours: 10:00-18:00 Closed: Saturdays, Sundays, and holidays (May be closed on days other than Saturdays, Sundays, and holidays, such as Obon and New Year's holidays)

Selling price
The selling price will be the displayed amount (displayed price/consumption tax included)

Necessary charges other than product price
A separate shipping fee will be charged for each order. Regarding shipping charges, please see the "Usage Guide" for details.

Payment method and timing
The payment method isPlease check the "Usage Guide" for details.Payment is due at the time of order confirmation

Product delivery time
After confirming your order, we will process the shipment within 3 business days.

Regarding returns, defective products, and cancellations
As a general rule, we do not accept returns unless the item is defective. Additionally, we do not accept cancellations or changes after the order is confirmed. In the unlikely event that there is a defect such as a defective product, we will exchange or refund depending on stock status.Please contact us within 7 days from the delivery date. Please check the "Usage Guide" for details.