terms of service
Serendouce Crafts Online Shopterms of service
Final revision:2022year7month19day
Pola Orbis Holdings Co., Ltd. (hereinafter referred to as "the Company") is the official online store operated by the Company(https://serendouce-crafts.com, Hereafter, "this service")Is the Terms of Use ofSerendouce Crafts Online Shopterms of service(The following is called "Terms of Use".)Is as follows.
Article 1 Application of terms and conditions, etc.
1. These Terms of Service are generally the use of this service (browsing information on this service and transactions such as purchasing products with the Company via this Service. ) This is the specified conditions applied. In addition to the Terms of Use, the Company is a guide (https://serendouce-crafts.myshopify.com/pages/%E3%81%94%E5%88%A9%E7%94%A8%E3%82%AC%E3%82%A4%E3%83%89) And individual rules, etc. may be specified separately, and these are also applied to the use of this service.
2. In this service,Serendouce CraftsYou can purchase the product as a member (hereinafter referred to as a "member") or a guest (hereinafter referred to as "guest") without registering as a member. Members and guests will be obliged to comply with the Terms of Use, so please understand the contents of these agreements and use this service. When this service is used, it is deemed that the Terms of Use and the Company have accepting the items specified separately.
Article 2 Change of Terms of Use
1.In the case of any of the following, we shall be able to change the contents of these Terms of Use as appropriate.
(1) When that change complies with your general interests
(2) When the change is a reasonable range, regardless of the purpose of the contract under these Terms of Use.
2. When changing the contents of these Terms of Use, we will inform you in advance in advance in an appropriate way, such as publishing the contents of the changed terms and the effects of the effects on the service on the Service. However, the changes that require the consent of the customer by law shall be obtained in the changes and the consent of the Company.
Article 3 Change of contents of this service, etc.
We can change and abolish the service without the prior consent of the customer.
Article 4 member registration / guest purchase information registration
1. If you wish to use this service, you need to agree to the Terms of Service, apply for a member registration or register as a purchase information before applying for a guest purchase. In addition, only the member registration or guest purchase application shall be performed only by the person, and it is not possible to register on behalf of the person. In the case of a minor, it is necessary to apply for these registration with the consent of the legal agent.
2. If you can register as a member or apply for a guest in this service, you will be the individual living in Japan.
3. When applying for membership registration or guest purchase, we will register information on your address, name, telephone number, etc. in order to respond smoothly to the delivery of the product and the subsequent inquiries. If you change the registered information, please notify us by the company separately.
4. The membership registration procedure is completed when the Company accepts the application set forth in Paragraph 1.
5. If the Company determines that any of the following is the case, we may refuse to apply for a member registration or apply for a guest, or cancel the consent even after consent (forced to withdraw). note that.
(1) When it does not match any of the provisions of Paragraph 1 and 2
(2) If you violate any of the Terms of Use
(3) In the past, membership has been canceled due to violation of these Terms of use, etc.
(4) When using false information or third -party information
(5) When the Company determines that there is a possibility that it corresponds to the preceding paragraph
(6) In addition, if the Company determines that it is inappropriate as a member or guest
Article 5 Product purchase, etc.
1. When the customer applies for purchasing a product using this service, except that there is a separate provision, when the Company sends a notification to the customer to accept the application, between customers and the company. A sales contract for the product will be concluded.
Article 6 Return / Exchange of Product
1. We do not accept returns or exchanges for customer reasons. Customers agree to this in advance.
2. In the following cases, the Company receives the product after receiving the product.6We will accept the product returned and exchanged only if you ask us within the day. At this time, we will exchange it for the same product if the product is in stock, and if there is no stock, we will refund.
(1) When the quality of the product does not meet the contents of the sales contract of the product, such as large scratches and dirt not listed on the publication page.
(2) When a product that is different from the order content arrives
(3) If damage is found during delivery
3. If you decide that you need to return or exchange, we shall be notified of the company in accordance with the procedure specified by the Company, and will respond to return / exchange, and we will bear the cost of returning or exchanging goods. I will do it.
4. The Company shall not be liable for any quality, performance and other compatibility with the product sold in this service, damage, disadvantages, etc. caused by this.
Article 7 Handling of personal information
1. We have personal information collected by customers (in addition to registered names, addresses, telephone numbers, etc., transactions collected through this service, usage history, questionnaire results, browsing history on the Internet, behavioral information,CookieIncluding identifiers, inquiries and consultations, etc., hereinafter referred to as "personal information") will be handled based on "handling of personal information" (●) separately specified by the Company. Please click the link and check the contents of "Handling of personal information" before applying for a member or applying for a guest.
2. We will share the personal information collected by customers, the use of pseudonym processing information, and share kana processing information. These are also published in the previous section "Handling of personal information", so please check.
Article 8 Overseas relocation of personal information
This service isShopify Commerce Singapore Pte. LTD.(below"ShopifyIs provided)ECWe are using platform servicesShopifyWe provide your personal information. Customers agree to this in advance.
【Shopify Commerce Singapore Pte. LTD.About]
・ Lounce: Singapore
・ System on Singapore's personal information protection:
https://www.ppc.go.jp/files/pdf/singapore_report.pdf
・ShopifySystem for personal information protection that is taken:
ShopifyPrivacy policy (https://www.shopify.com/jp/legal/privacy) Please confirm.
・ShopifyThe personal information obtained is stored on the server located in the United States.
Article 9 CookieAcquisition and use of information linked to identifiers such as
１．Cookie(Cookie) is a text -style information stored on a website sent from the website when browsing the website. In addition, web beacon is a mechanism in which customers send information when viewing the page or e -mail by embedding small images in web pages and e -mail. On this website,Cookie, Technology similar to web beacon or it (hereinafter referred to as "" "" ""CookieI use "" (etc. Customers, depending on the browser settingsCookieYou can refuse, but if you refuse, we will accept in advance that some services may not be received.
2. We are a data management platform operated by a third party (DMP) From)CookieGet information about the information collected by identifiers (including the browsing history of the web, but not limited) and the analysis results, etc., linked it to your personal data, and served the product and service. We may use it for the purpose of planning, operation, advertising distribution, marketing activities, etc. of campaigns, etc., and we agree with this.
Article 10 Providing personal information in advertising activities, using a matching use, etc.
In order to provide guidance on products, services, campaigns, etc., we advertise related to users of our own services (SNS operator, web service management business operators, etc.). Services may be used. In this case, the Company, part of your personal information (identifier, telephone number,EAfter providing e -mail addresses, etc.), the business operator is combined with the personal information provided by the Company and the data owned by the business operator, linking or combining it with the person, and then performing it. We may ask you to distribute advertising and send various guidance to customers, and we agree with this.
Article 11 Personal information storage period
1. We will store and manage your personal information properly.
2. The Company is a member of the Members who cannot continuously confirm the use of this service for long and periods to operate this service for a long time, with the appropriate maintenance and leakage of the member's personal information. The information of members who have been violated or that have violated the past can be erased arbitrarily without notifying the member at the discretion of the Company, and in this case, the member has withdrawn from the relevant member. And
3. The Company shall be able to optionally erase guest information without notifying guests at the company's discretion, in order to operate this service smoothly to the appropriate maintenance and leakage of the guests. Masu.
4. Erase customer information in a safe way prescribed by the Company.
Article 12 Inquiries
If you are requesting disclosure, correction, suspension of use, etc. regarding personal information, or making inquiries regarding this service, please contact the following address.EWe will contact you by email. (Except if the procedure is defined on the website for this service)
We shall respond promptly within a reasonable range after verifying identity.
serendouce_crafts@po-holdings.co.jp
Article 13 withdrawal procedures
If a member wants to withdraw, please do it.
Article 14 Login name, email address, password management
1. The customer is responsible for the management and use of the login name, e -mail address, password. In the event of an error in use or unauthorized use of a third party, the customer shall be responsible, and we shall not be liable at all unless there is a reason to be asked to be blamed. Masu.
2. The customer shall not transfer, buy and sell, or lends the login name, e -mail address, and password, and is used by a third party if there is a leak of login names, email addresses, and passwords. If it is found to be what it is or it is, it shall immediately contact us about it, and if you have an instruction from us, we shall follow this.
3. If you have confirmed login names, email addresses, password fraud, false information input, etc., we are. These use may be stopped.
Article 15 Prohibition of transfer and lending
You shall not transfer, buy, sell, or lend to third parties regarding the rights and obligations of this service.
Article 16 prohibited matters
Customers shall not give the following matters: In addition, if the customer performs any of the following acts, the customer shall compensate for the damage caused by the Company due to this.
(1) These Terms of Use and acts that violate other matters separately determined by the Company
(2) Usage acts that deviate from normal use
(3) Acts that cause annoying companies or other customers
(4) Acts that interfere with the business of the Company or third party
(5) Acts that infringe the trademark rights, copyrights, privacy and other rights of the Company or third party
(6) Applications for membership registration or guest purchase with false information or third -party information, use of this service
(7) Orders (including returned goods and exchanges, etc.) with false contents, orders under the name of others, or acts to cooperate with them
(8) Membership registration for resale, resale, and other use of this service (including product orders, sample applications, etc.)
(9) Acts leading to crime
（10) Unauthorized use of other people's personal information, login name, password, credit card information, etc.
（11) Acts that violate laws and regulations, or contrary to public order and morals
（12) Acts that may occur in the above items
（13) Other acts that we rationally judge inappropriately inappropriate
Article 17 Restrictions of transactions, cancellation of contracts, cancellation of membership, etc.
1. If the customer falls under any of the following, the Company shall be able to restrict transactions, reject, cancel sales contracts, cancel membership (forced withdrawal processing), etc. without prior notice to the customer.
(1) If you violate these Terms of Use and other matters specified by the Company
(2) If there is a delay or default of the payment of payment of payments, etc.
(3) When payment by card cannot be made by applying by card payment
(4) When a minor is registering, guest purchases or orders without the consent of a legal agent
(5) Phone,Fax、EIf you cannot contact you according to the means of contact notified by the customer, such as email
(6) If you can not answer inquiries from us
(7) If an order exceeds the normal quantity and the reason is not clear
(8) If we decide that normal transactions are difficult due to unknown reports or long -term absence, etc.
(9) If you die
(10) In addition, if the company is rationally judged that the customer's credit situation is deteriorating or the customer has performed inappropriate acts.
2. In addition to the preceding paragraph, the Company has been paid for the shipment of the product without any obligation to damages the individual contract with the customer if it falls under any of the following.(Postponement), Or you can cancel the contract.
(1) When the product cannot be delivered within a normal period due to some circumstances, such as out of stock or outbreak defective products.
(2) Natural disaster, war, terrorism, riot, government agency orders, large epidemics of infectious diseases, interruption, delay, cancellation of data due to disability, system maintenance, etc. of communication lines and computers, etc., unauthorized access, When it is not possible to deliver within the normal period due to the lack of rational rule of our company, such as accidents of transportation organizations and distribution of logistics, etc.
3. We are not liable for any disadvantages or damage to the customer due to the measures in the preceding paragraphs in the preceding paragraphs.
Article 18 Trademark, copyright, link, etc.
1. All trademarks displayed on the website for this service shall belong to a third party who has given the Company or the Company with license or other legitimate authority. Customers must not use these without permission.
2. All rights, including the copyright of the content published on the Service website, shall belong to a third party who has given the Company or the Company with legitimate authority. Customers must not reprint, copy, modify, distribute, or use the content of the website for this service.
3. If you set a link to the website for this service, you will obtain our prior consent.
Article 19 Demand
1. The Company will carefully manage and create information on the website for this service, but does not guarantee any accuracy and integrity, but is disadvantaged by the information. I am not responsible for any damage.
2. Regarding the product images posted on the website for this service, the accuracy is as accurate as possible, but the color and shape may differ from the actual product depending on the conditions of the customer's display. The customer shall accept this in advance.
3. If we determine that it is necessary, we will be able to interrupt, delay, abolish the service, etc., and will not be liable for any disadvantages or damage as a result (computer, computers. It is difficult to operate the service due to failure, suspension, power outage, natural disasters, etc. of network equipment, etc., and includes cases of maintenance, etc., but is not limited to these).
4. We are not responsible for the use of this service, regardless of the cause of the legal claim, for the use of this service, for the damage, loss, and disadvantages caused by our customers from the reason we should not return it to our blame.
5. Regardless of the preceding paragraph, the Company shall not be responsible for any damages caused by the customer who could not use this service.
6. Even if we are responsible for the use of this service, the range of normal damage that has actually occurred to our customers(No special damage and lost profits are included)Only, we will be liable for compensation. Provided, however, that this section shall not be applied if the damage is caused by the intentional or serious negligence of the Pohosei.
7. If the customer causes damage to a third party due to the use of this service, the customer will solve it at our own responsibility and expenses, except for the reason to be returned to the Company. We will not bother you at all.
8. When changing the password of the member, the Company shall perform the identity verification in the designated method, and will be exempted unless there is an error in the method.
Article 20 The burden of equipment, etc., responsibility
You shall prepare your own expenses and responsibilities for personal computers, mobile terminals, telecommunications equipment, telephone usage contracts, Internet lines, etc. required to use this service. In addition, even if the customer suffers disadvantages or damage due to incorrect operation, fraud, hacking, malfunction of these devices and lines, the Company has any reason to be blamed to the Company. We will not be responsible.
Article 21 Notification
For contact, notification, etc. from our company regarding this service, etc.ESend an email to an email address, post it on the website for this service, or to make it appropriate by us.
Article 22 Formulation Law / Judge
1. The Terms of Service and the compliant law on this service shall be Japanese law.
2. Regarding any of the Terms of Use and the use of this service (including mediation procedures), the Tokyo District Court shall be the exclusive jurisdiction of the first instance.
Above
[Established / revised]
2022year7month19Daily establishment